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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Barbara Zurcher

Barbara Zurcher

February 7, 2025

5  out of  5
rating by Barbara Zurcher
"Melina was excellent at reaching out to us and getting us better car insurance"
We responded:
"Hi Barbara, Thank You for the 5-Star review and allowing us to take care of your car insurance need. Great to hear that Melena was able to help yall out today and get you taken care of. If there is anything else we can do for your insurance needs, just let us know! Thanks again from all of us at Travis Trainor State Farm, McKinney TX"
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Sabrina Mesta

February 6, 2025

5  out of  5
rating by Sabrina Mesta
"Amazing service! Melena was extremely helpful at finding a policy in my budget. Great service!"
We responded:
"Hi Sabrina, Thank You for the 5-Star review and allowing us to take care of your insurance needs. Yes, Melena does a fantastic job tailoring policies to meet the customers needs. We look forward to continuing to support your insurance needs If you ever need us give us a call, email, text, or walk-in. Thanks again from all of us at Travis Trainor State Farm, McKinney TX"
Profile photo of Vanessa Ponce

Vanessa Ponce

February 5, 2025

5  out of  5
rating by Vanessa Ponce
"Thank you Melena Mesta at State Farm for always going above and Beyond for me as a customer!"
We responded:
"Hi Vanessa, Thank You for the 5-Star review and allowing us to take care of your insurance needs. Yes, Melena is awesome and whatever she can to help out our customers. If you ever need us give us a call, email, text, or walk-in. I am thankful for great clients like you. Thanks again from all of us at Travis Trainor State Farm, McKinney TX"
Profile photo of Charyse Watt

Charyse Watt

February 5, 2025

5  out of  5
rating by Charyse Watt
"They have worked with me over the years to keep my rates as low as possible and I am so grateful for that. Always friendly when I call and willing to help when I need it."
We responded:
"Hi Charyse, Thank You for the 5-Star review and allowing us to take care of your insurance needs. We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thanks again from all of us at Travis Trainor State Farm, McKinney TX"
Profile photo of Anna Thomas

Anna Thomas

February 2, 2025

5  out of  5
rating by Anna Thomas
"What a great agency! Melena always takes such good care of me. She is friendly, knowledgeable, and responds quickly to any and all of my insurance needs. If you’re in the market for a new agency, I would highly recommend Travis Trainor State Farm. Ask for Melena, you’ll be happy you did!"
Profile photo of Dennis Tice

Dennis Tice

January 29, 2025

4  out of  5
rating by Dennis Tice
"Good agent I have been with them for several years"
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Idriss Kemayou

January 29, 2025

5  out of  5
rating by Idriss Kemayou
"They are very friendly and give me all the details I need for any questions I bring!"
Profile photo of Bernard Teamer Sr.

Bernard Teamer Sr.

January 29, 2025

5  out of  5
rating by Bernard Teamer Sr.
"In the realm of insurance, having a reliable agent can make all the difference between a stressful experience and a seamless one. For me, that agent is Travis Trainor, my State Farm Insurance representative. I wholeheartedly recommend him to anyone in search of a top-tier insurance professional. His commitment to excellence and customer service sets him apart in a competitive industry. Travis has been instrumental in providing me with comprehensive coverage for both homeowners and auto insurance. From the very beginning, he took the time to understand my specific needs and preferences, tailoring his recommendations accordingly. This personalized approach not only instilled confidence in my insurance choices but also ensured that I was adequately protected against potential risks. One of the standout qualities of Travis is his responsiveness. In today's fast-paced world, timely communication is crucial, especially when it comes to insurance matters. Whenever I have had questions or concerns, Travis has always been quick to respond. Whether it’s clarifying policy details or addressing a claim, he ensures that I feel supported and informed throughout the process. This level of attentiveness is a testament to his dedication to his clients. Moreover, Travis’s knowledge of the insurance landscape is impressive. He stays current with industry trends and changes, which enables him to provide sound advice and insights. His expertise not only helps me make informed decisions but also gives me peace of mind knowing that I have a knowledgeable advocate on my side. In conclusion, if you are looking for an insurance agent who embodies professionalism, responsiveness, and expertise, look no further than Travis Trainor. His exceptional service and commitment to his clients make him a standout choice for anyone seeking insurance coverage. I am grateful for the peace of mind he has provided me, and I am confident that he will deliver the same high level of service to you."
Profile photo of Tracy Green

Tracy Green

January 28, 2025

5  out of  5
rating by Tracy Green
"5 stars +!! Travis Trainor at State Farm has provided us excellent service since switching from another agency! It is night and day in how great Travis has been. From making us feel welcome on the first call and understanding our insurance needs to the follow through and always being available when needed - I’m very impressed. We have home, auto and renters insurance with State Farm. My family looks forward to working with Travis and State Farm for years to come!"
We responded:
"Hi Tracy, Thank You for the 5-Star review and allowing us to take care of your home insurance, auto insurance and renters insurance needs. Thank you for your kind words as it has been a pleasure taking care of yall. Customer Service is a big deal to me and my Agency. We take great pride in providing excellent customer service to our policyholders. If you ever need us give us a call, email, text, or walk-in. I am thankful for great clients like you and look forward to taking care of yall for many more years to come. Thanks again from all of us at Travis Trainor State Farm, McKinney TX"
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Amit Kapur

January 27, 2025

5  out of  5
rating by Amit Kapur
"I have always had amazing customer service by Travis and Melena. Very prompt and professional plus always providing the right advice! I highly recommend their office."
We responded:
"Hi Amit, Thank You for the 5* Review and allowing us to take care of your insurance needs. Thank you for your kind words as we strive to provide excellent customer service and give right/sound advice. If you ever need us give us a call, email, text, or walk-in. I am thankful for great clients like you and look forward to taking care of you for many more years to come. Thanks again from all of us at Travis Trainor State Farm, McKinney TX"
Profile photo of sivaraman Subramaniam

sivaraman Subramaniam

January 23, 2025

5  out of  5
rating by sivaraman Subramaniam
"I want to thank Travis State farm for their outstanding assistance with both my auto and home insurance. From the very beginning, they made the process seamless and stress-free, ensuring I got the best coverage at remarkably low rates. A special thanks to my advisor, Melena, who went above and beyond to provide exceptional service. She took the time to understand my specific needs, explained every detail with clarity, and ensured I felt confident in my decisions. Her dedication and professionalism truly made all the difference."
We responded:
"Hi Sivaraman, Thank You for the 5-Star review and allowing us to take care of your auto insurance and home insurance needs. Yes, Melena is awesome and loves taking care of her clients to ensure they are taken care of and understand everything in its entirety. If you ever need us give us a call, email, text, or walk-in. I am thankful for great clients like you and look forward to taking care of you for many more years to come. Thanks again from all of us at Travis Trainor State Farm, McKinney TX"
Profile photo of Alex Everett

Alex Everett

January 21, 2025

5  out of  5
rating by Alex Everett
"If I could give more stars I would, Highly recommended! Fantastic service and a truly honest office. Wouldn’t go anywhere else, thanks team Trainor!"
We responded:
"Hi Alex, Thank You for the 5-Star review and allowing us to take care of your insurance needs. We appreciate your kind words and is our office goal to provide excellent customer service, while providing helpful information. If you ever need us give us a call, email, text, or walk-in. I am thankful for great clients like you and look forward to taking care of you for many more years to come. Thanks again from all of us at Travis Trainor State Farm, McKinney TX"
Profile photo of Michael Briones

Michael Briones

January 15, 2025

5  out of  5
rating by Michael Briones
"I will say the best agents around most friendliest personal agents I have ever encountered. They work very hard for you to get what you need and recommend them to all my friends and family. Thank yall so much"
We responded:
"Hi Michael, Thank You for the 5-Star review and allowing us to take care of your insurance needs. We take great pride in taking care of our customers and making them feel like part of the family. We do everything we can to make sure the customer is taken care of and understands everything that they have questions on. If you ever need us give us a call, email, text, or walk-in. I am thankful for great clients like you and look forward to taking care of you for many more years to come. Thanks again from all of us at Travis Trainor State Farm, McKinney TX"
Profile photo of Razi Ahmed

Razi Ahmed

November 8, 2024

5  out of  5
rating by Razi Ahmed
"It is been my privilege that I am doing my business with Travis Trainor State Fatm insurance Agent, I am pleased with there service specially Melena Mesta, she is very friendly, helpful, easy to communicate. In one sentence, they are fantastic ."
We responded:
"Hi Razi, Thank You for the 5-Star review and allowing us to take care of your insurance needs. Yes, Melena is a great asset to the team and loves taking care of her clients. We do everything we can to make sure our customers are taken care of and communicate everything that they have questions on. If you ever need us give us a call, email, text, or walk-in. I am thankful for great clients like you and look forward to taking care of you for many more years to come. Thanks again from all of us at Travis Trainor State Farm, McKinney TX"
Profile photo of Prudhvi Suggala

Prudhvi Suggala

November 8, 2024

4  out of  5
rating by Prudhvi Suggala
"Team helped to get quotes and better coverage for home and auto insurence"
We responded:
"Hi Prudhvi, thank you for the review and allowing us to take care of your home insurance and auto insurance needs. We do everything we can to give our customers the best price and coverage we can provide. We look forward to taking care of you for many more years to come. If you need anything give us a call, email, text, or walk-in. I am thankful for great clients like you. Thanks again from all of us at Travis Trainor State Farm, McKinney TX"
Profile photo of Vitaly Lunev

Vitaly Lunev

October 9, 2024

5  out of  5
rating by Vitaly Lunev
"Travis has been my agent for close to a decade and their is reason why, always responsive and their to help with just a call or an email!"
We responded:
"Hi Vitaly, thank you for the 5-Star review and allowing us to take care of all your insurance needs all these years. We have enjoyed taking care of you for the past decade and look forward to taking care of you for many more. Thank you again for your kind words. If you need anything give us a call, email, text, or walk-in. I am thankful for great clients like you. Thanks again from all of us at Travis Trainor State Farm, McKinney TX"
Profile photo of Sunil Roberts John

Sunil Roberts John

September 28, 2024

5  out of  5
rating by Sunil Roberts John
"We have been with Travis' State Farm since 2021, and our experience has been excellent with no issues. Melena has been particularly helpful and provided great support."
We responded:
"Hi Sunil, Thank You for the 5-Star review and allowing us to take care of your insurance needs. Yes, Melena loves what she does and loves taking care of her customers. We do everything we can to make sure he customer is taken care of and understands everything that they have questions on. If you ever need us give us a call, email, text, or walk-in. I am thankful for great clients like you and look forward to taking care of you for many more years to come. Thanks again from all of us at Travis Trainor State Farm, McKinney TX"
Profile photo of Praveen Sadasivam

Praveen Sadasivam

September 26, 2024

5  out of  5
rating by Praveen Sadasivam
"I have been using State farm insurance for the past two years and has been good experience. Melena helped me through the claim process without any hindrance and helped me in the process."
We responded:
"Hi Praveen, thank you for the 5-STAR review and allowing us to take care of your insurance needs. Yes Melena is awesome and makes sure folks are taken care of and helps anyway she can. Melena loves taking care of her clients and making them a priority. If you ever need us give us a call, email, text, or walk-in. I am thankful for great clients like you and look forward to taking care of you for many more years to come. Thanks again from all of us at Travis Trainor State Farm, McKinney TX"
Profile photo of Tiara Nickson

Tiara Nickson

September 26, 2024

5  out of  5
rating by Tiara Nickson
"OMG! I WAS LOGGED INTO MY BOYFRIENDS (COREY) GOOGLE ACCOUNT WHEN I WROTE THIS REVIEW.. EDIT: I PRAY FOR THE PATIENCE MELENA HAD WITH ME. SHE MADE THE PROCESS SO SMOOTH AND EASY. SHE ACTUALLY LISTENED TO ME AND GAVE ME THE BEST PRICE FOR FULL COVERAGE AFTER SEARCHING FOR 3 HOURS STRAIGHT AT THE DEALERSHIP. THE CUSTOMER SERVICE WAS BEYOND GREAT. ALSO THE OTHER LADY WAS A BIG HELP AS WELL I CAN’T REMEMBER HER NAME. I’M FULLY COVERED AND SATISFIED.. THIS WAS MEANT TO BE UNDER MY NAME AS I AM THE ONE WHO GOT ON MELENAS NERVES THAT DAY.. SHE NEVER CHANGED HER CALM HELPFUL TONE.. AND THE CRAZY THING IS I CALLED HER AGAIN THIS MORNING BEFORE EDITING MY REVIEW AND WE SHARED A GOOD LAUGH.. SHE’S THE BEST!! I’M VERY SATISFIED WITH HER GREAT CUSTOMER SERVICE AND EVEN HAPPIER TO BE INSURED WITH STATE FARM!!"
We responded:
"Hi Tiara, thank you for the 5-STAR review and allowing us to take care of your auto insurance needs. Love the review and your kind words. Yes, Melena is awesome and makes sure folks are taken care of and they understand their polices and that they are taken care of. Melena loves taking care of her clients and making them a priority. Welcome to the State Farm Family ; ) . If you ever need us give us a call, email, text, or walk-in. I am thankful for great clients like you and look forward to taking care of you for many more years to come. Thanks again from all of us at Travis Trainor State Farm, McKinney TX"
Profile photo of Irma Villarreal

Irma Villarreal

September 24, 2024

5  out of  5
rating by Irma Villarreal
"Hola e estado con Travis Trainor Srate Farm por más de 10 años y estoy muy contenta con las tarifas que me ofrecen para mis seguros de carro de vida y casa muy agradecida por el buen Servicio que ofrecen me ayudan con todo lo que necesito. No creo poder cambiar de seguro pronto gracias por su ayuda para conmigo en especial ala Sra Melena excelente secretaria. Gracias nuevamente."
We responded:
"Hola irma, Gracias por la revisión de 5 estrellas y por permitirnos atender sus necesidades de seguro de automóvil, seguro de hogar y seguro de vida. Sí, Melena es increíble y un gran activo para la oficina. A Melena le encanta cuidar a sus clientes y hacer un esfuerzo adicional para brindar un excelente servicio al cliente. Si alguna vez nos necesita, llámenos, envíenos un correo electrónico, envíenos un mensaje de texto o visitenos sin cita previa. Estoy agradecido por grandes clientes como usted y espero cuidar de usted durante muchos años más. Gracias nuevamente de parte de todos nosotros en Travis Trainor State Farm, McKinney TX"
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Mj smith

September 24, 2024

5  out of  5
rating by Mj smith
"When I had my accident I wa well taken care of I didnt have to anything but file my claim."
We responded:
"Hi Mary, Thank You for the 5-Star review and allowing us to take care of your insurance needs. I love to hear that the claims process was smooth and easy to handle. We try to make it as easy as possible. If you ever need us give us a call, email, text, or walk-in. I am thankful for great clients like you and look forward to taking care of you for many more years to come. Thanks again from all of us at Travis Trainor State Farm, McKinney TX"
Profile photo of Rajeev Thakur

Rajeev Thakur

September 19, 2024

5  out of  5
rating by Rajeev Thakur
"I have worked extensively with Travis Trainor insurance company. The person I have dealt with is Melena Mesta. She and the whole office is incredible when it comes to customer service. I have never ended a phone call with them feeling anything but fully satisfied with my concerns."
We responded:
"Hi Rejeev, Thank You for the 5-Star review and allowing us to take care of your insurance needs. Yes, Melena is a great asset to the team and loves taking care of her clients. We do everything we can to make sure he customer is taken care of and understands everything that they have questions on. If you ever need us give us a call, email, text, or walk-in. I am thankful for great clients like you and look forward to taking care of you for many more years to come. Thanks again from all of us at Travis Trainor State Farm, McKinney TX"
Profile photo of Tracy Merino

Tracy Merino

September 18, 2024

5  out of  5
rating by Tracy Merino
"I have been with Travis and his team for over 5 years for my auto and now home insurance. They offer amazing customer service!"
We responded:
"Hi Tracy, thank you for the 5-Star review and allowing us to take care of your auto insurance and home insurance needs over the years. We have enjoyed taking care of you and the family and look forward to continue to to do so. If you need anything give us a call, email, text, or walk-in. I am thankful for great clients like yall. Thanks again from all of us at Travis Trainor State Farm, McKinney TX"
Profile photo of Jose Sosa

Jose Sosa

September 18, 2024

5  out of  5
rating by Jose Sosa
"Great customer service and great help."
We responded:
"Hi Jose, thank you for the 5-Star review and allowing us to take care of your insurance needs over the years. We love taking care of our customers and providing great customer service to them. If you ever need us give us a call, email, text, or walk-in. I am thankful for great clients like you and look forward to taking care of you for many more years to come. Thanks again from all of us at Travis Trainor State Farm, McKinney TX"
Profile photo of enrique muniz

enrique muniz

September 18, 2024

5  out of  5
rating by enrique muniz
"Excelente 👌 servicio de aseguranza"
We responded:
"Hi Enrique, thank you for the 5-Star review and allowing us to take care of your insurance needs over the years. We love taking care of our customers and providing great customer service to them. If you ever need us give us a call, email, text, or walk-in. I am thankful for great clients like you and look forward to taking care of you for many more years to come. Thanks again from all of us at Travis Trainor State Farm, McKinney TX"