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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rajesh

August 14, 2026

5  out of  5
rating by Rajesh
"Travis and Melena make the whole insurance experience easy. I’ve been with them for 2 years now, and every time I’ve needed something like a claim, they handle it fast, no headaches. They always make sure my vehicle coverage actually makes sense for me, and they’re quick to respond whenever I reach out. Great team, highly recommend!"
We responded:
"Hi Rajesh, thank you for the fantastic 5* review! We’re proud to support you and make sure everything is clear and manageable—from coverage questions to claims. I know Melena does a great job taking care of our customers. We are here to help with all your vehicle and insurance needs. We’re grateful for your trust and appreciate your recommendation. Thanks again . Travis Trainor State Farm Agency - McKinney TX"
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A Sims

August 13, 2026

5  out of  5
rating by A Sims
"Highly recommend Travis Trainor’s State Farm Agency — Melena is outstanding.
I’ve had the pleasure of working with Melena at Travis Trainor’s State Farm office for several years, and she has been wonderful from start to finish. She is consistently positive, professional, and genuinely cares about taking care of her clients. No matter what we needed for our family, Melena does everything she can to help and makes the process feel easy and stress-free.
I couldn’t ask for a better person to work with. Her attitude and dedication make a real difference, and I’m very happy to be a customer of this agency because of the service she provides. If you’re looking for an agent and team that truly look out for you, I highly recommend reaching out to Travis Trainor’s office and asking for Melena."
We responded:
"“Hi Andrew, Thank you so much for the wonderful 5-star review! I am truly grateful for your kind words about Melena. She takes a lot of pride in making the process easy, stress-free, and client-focused. I appreciate your continued trust in my Agency and Team. —please don’t hesitate to reach out anytime we can help. Thanks again, Travis Trainor’s State Farm Agency McKinney TX "
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SHAWN BOLING

August 12, 2026

5  out of  5
rating by SHAWN BOLING
"Quick and fast quote!! Made the change to State Farm !! Easy ShawnB"
We responded:
"Hi Shawn! Thanks so much for the 5★ review. We’re glad you got a quick quote auto quote with Melena and that switching to State Farm was easy. Thanks you for your business and look forward to taking care of you. Travis Trainor State Farm McKinney TX"
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Juan Gonzalez

August 11, 2026

5  out of  5
rating by Juan Gonzalez
"Melena was great to work with , fast and accurate quotes for new insurance coverage. Would recommend as top tier business."
We responded:
"Hi Juan! Thank you for the kind words. Providing quick, accurate quotes for vehicle and renters insurance is exactly what we aim for—Melena will be thrilled you had a great experience. Thanks again from all of us at Travis Trainor State Farm --McKinney TX"
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Romario

August 8, 2026

5  out of  5
rating by Romario
"Melena was extremely helpful and went above and beyond to make sure everything was taken care of. She was professional, patient, and made the whole process easy. I really appreciate her help and would definitely recommend her!"
We responded:
"Hi Romario, thank you for the excellent review. We’re pleased to know Melena was professional, patient, and ensured your insurance needs were taken care of. Your recommendation means a lot to us and Melena. Travis Trainor State Farm - McKinney TX"
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Nicholas Vickery

August 7, 2026

5  out of  5
rating by Nicholas Vickery
"Melena was extremely professional and patient throughout the insurance process. Highly recommend, as this was an overall very pleasant experience."
We responded:
"Thanks Nicholas. Your recommendation means a lot to us. We’re thrilled Melena helped make the insurance process a pleasant one and she was able to help you out with your property and vehicle insurance.. We really appreciate your 5-star review and your recommendation. Melena will be delighted to hear your feedback. Thanks Again . Travis Trainor State Farm "
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Yolanda Garcia

August 7, 2026

5  out of  5
rating by Yolanda Garcia
"Amazing service for years! Travis Scott and his team are fantastic. Melena is always so prompt, helpful, and sweet whenever we call with questions. Thank you for taking such good care of our family!"
We responded:
"Hi Yolanda, Thank you for the 5-star review and for trusting our office for years. We are so glad you’ve had such a great experience with our Agency and the team, and especially with Melena. Melena goes above and beyond to make sure everyone is taken care of. We truly appreciate you and look forward to continuing to support your family. Thanks Travis Trainor State Farm-- McKinney TX"
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Jamie Calvin

August 6, 2026

5  out of  5
rating by Jamie Calvin
"Melena was great & assisted my needs with ease. I couldn’t have asked for a better experience. She was very patient/accommodating and more importantly KIND!"
We responded:
"Thank you Jamie for the kind words! We’re so happy to hear Melena was able to support your needs with ease. Her patience, kindness, and accommodating approach are exactly what we strive for—thanks again for choosing us! Travis Trainor State Farm McKinney TX "
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Katia Maria Cruz Richardson

August 5, 2026

5  out of  5
rating by Katia Maria Cruz Richardson
"Fui atendida por Malena , el servicio fue simple y rápido, un precio razonable y mucho acceso a información por parte del personal ."
We responded:
"Hi Katia, thanks for the feedback and 5* review! We’re glad Melena delivered a simple, fast experience at a reasonable price, and that our team provided plenty of helpful information. We appreciate your trust. Travis Trainor State Farm- McKinney TX"
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jamia purifoy

August 4, 2026

1  out of  5
rating by jamia purifoy
"i’m leaving this review because of Branden , Instead of helping me of what I called about he steady, tried to prove a point and it just made me feel so belittled And they lost my service that exact same day Then, after I switched over, he still proceeded to reach out After he told me, he didn’t have access to my files anymore, but was still accessing my files His demeanor, his attitude, quite disgusting I’ve been with them for going on two years. Never had an issue until today. brenden needs some retraining Because his main focus is proving a point Instead of giving quality"
We responded:
"Hi Jamia, Thank you for taking the time to share your experience. I’m sorry for the frustration and for how the matter was handled. I will review what occurred and address your concerns with our team member to ensure a better experience in the future. Thank you again for the feedback."
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Daniel Holder

August 1, 2026

5  out of  5
rating by Daniel Holder
"Faith Williams did a great job helping me with my insurance. She made things clear and explained everything wonderfully. Would definitely recommend her as your agent."
We responded:
"Hi Daniel, thank you for your 5-star review! We’re so glad Faith was able to make everything clear and help you with your vehicle insurance. We truly appreciate your recommendation—please don’t hesitate to reach out if you need anything in the future. Travis Trainor State Farm Agency "
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Oyinda Oduyoye

August 1, 2026

5  out of  5
rating by Oyinda Oduyoye
"Faith was lovely to work with, she walker through everything and explained my auto quote features thoroughly. She was able to get me a price lower than my current rate!"
We responded:
"Hi Oyinda, thank you so much for your wonderful review! We’re thrilled to hear Faith walked you through everything and explained your auto quote features thoroughly. We’re also glad she was able to help you find a lower rate than what you had before. We truly appreciate your trust. Thanks Travis Trainor State Farm "
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Alanna Mason

July 31, 2026

5  out of  5
rating by Alanna Mason
"I had the opportunity to work with Faith in this branch and she was super sweet and quick to get me a quote. Ended up helping me bundle auto and home insurance and got me a better deal than my current provider."
We responded:
"Hi Alanna, thank you so much for your kind 5-star review! We’re so glad Faith was super sweet and able to quickly get you a quote. We’re also happy she helped you bundle your auto and home insurance and secure a better deal than your current provider. We truly appreciate your business. "
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Celeste Hantson

July 31, 2026

5  out of  5
rating by Celeste Hantson
"Faith was fantastic !! I used to have State Farm yeeears ago but had to switch because it got a bit too pricey at the time. I got a new car last year, and she was able quote me for less than what I was currently paying with someone else. Only took 30 minutes and I saved tons :) SO happy to be back with State Farm"
We responded:
"Hello Celeste, thank you for the 5* Review! We’re excited to hear Faith was able to quote you for less and help you save tons after getting your new car. We appreciate your trust—welcome back to State Farm! Travis Trainor State Farm Agency "
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IamNaiviv

July 31, 2026

5  out of  5
rating by IamNaiviv
"I was shopping around for a better deal on my auto insurance, and I had the pleasure of speaking to Faith Williams. She wasted no time with helping me to compare my rates and see what my options were. Faith took away the stress of trying to find a provider that was best for me and I really appreciate it, thanks a bunch!"
We responded:
"Hi Vivian, thank you so much for your 5-star review! We’re glad Faith was able to quickly help you compare rates and walk you through your options. It’s wonderful to hear she took the stress out of finding the right auto insurance for you. We truly appreciate your trust—thanks again!"
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Jack Neely

July 31, 2026

5  out of  5
rating by Jack Neely
"Faith was amazing!! Very helpful and informative I’ll be recommending her!"
We responded:
"Hi Jack, thank you so much for your 5-star review! We’re thrilled Faith was helpful and informative, and we truly appreciate your recommendation and telling folks about the Agency. Thanks again."
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Hayli Osborn

July 31, 2026

5  out of  5
rating by Hayli Osborn
"Faith was so helpful and knowledgeable"
We responded:
"Thank you, Hayli ! We’re happy Faith could help and was able to share her knowledge with you. We appreciate your review!"
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Bradley JM

July 31, 2026

5  out of  5
rating by Bradley JM
"Faith has been incredibly helpful for getting me switched over from my old provider. Thanks to her I’m saving so much money every month."
We responded:
"Hi Bradly, thank you for sharing your experience! We’re happy Faith helped you switch providers smoothly and save money every month. We appreciate you choosing us for your vehicle insurance. "
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Jannine Neely

July 31, 2026

5  out of  5
rating by Jannine Neely
"Faith Williams helped us save over $1k on our home and auto policies without sacrificing coverage.. She spent time reviewing different options with us and covering details to ensure they were issued correctly and completely. Agents who care about the quality of service and products they provide as much as Faith does are difficult to find."
We responded:
"Hi Jannine, thank you so much for your thoughtful 5-star review! We’re thrilled Faith Williams was able to help you save over $1,000 on your home and auto policies without sacrificing coverage. We also appreciate you recognizing the time she took to review options with you and ensure everything was issued correctly and completely. We’re grateful for your trust and your kind words. Thanks again. Travis Trainor State Farm Agency McKinney TX"
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Saad Satti

July 30, 2026

5  out of  5
rating by Saad Satti
"Good service. Agents are efficient, fast to respond and find good deals for customers."
We responded:
"Hi Saad, thank you for the 5-star review! We’re glad you had a great experience. Our team is efficient, responds quickly, and works hard to find great deals—whether it’s for vehicle insurance or other needs. We truly appreciate your support and look forward to taking care of you. Thanks again. Travis Trainor State Farm- McKinney, TX"
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Leslie Underwood

July 24, 2026

5  out of  5
rating by Leslie Underwood
"Great staff! Always helpful."
We responded:
"Hi Leslie, Thank you for the 5-star review! We’re so glad you had a great experience and that our team was helpful with all your questions and policies. We appreciate your support! Travis Trainor State Farm - McKinney TX"
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Debashis Ghosh

July 24, 2026

5  out of  5
rating by Debashis Ghosh
"If I have to write one sentence, then I would say Statefarm gives me peace of mind!

Sharing some details - I have auto insurance from Statefarm and their coverage takes care of all my requiments. Travis Trainor and team are probably the best I have seen in the past decade. One name that instantly comes to my mind when I have a question is Melena Mesta. As an advisor she has been very communicative and always has an answer. And above all their rates are the very competetive when it comes to auto insurance.

I would highly recommend Statefarm especially with Travis Trainor & team.

- Debashis"
We responded:
"Hi Debashis,
Thank you for sharing your experience. We’re happy to hear that your auto insurance with Travis Trainor State Farm Insurance covers your needs and that Melena Mesta is always helpful and responsive to all your insurance needs. We appreciate your trust and your recommendation! Thanks again, Travis Trainor State Farm—McKinney TX "
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Tiffany De Lira

July 24, 2026

5  out of  5
rating by Tiffany De Lira
"Melena has been helping us get the best quote for years! There was a time we had to change, but Melena is so helpful and the service is so worth it that we changed back. She honestly keeps us in good hands!"
We responded:
"Hi Tiffany, thank you so much for the 5-star review! We’re thrilled Melena has been able to help you get the best quote over the years. We really appreciate your trust—especially when you had to change and then returned. You’re definitely in great hands, and we look forward to continuing to support you! Thanks again, Travis Trainor State Farm—McKinney TX "
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Rudi Bush

July 23, 2026

5  out of  5
rating by Rudi Bush
"I have had state-farm off and on for over 4 years and Melena has been so helpful! Thanks for all you do!"
We responded:
"Hi Rudi, Thank you so much for the 5-star review! We truly appreciate your loyalty with State Farm over the past 4 years. We’re glad Melena has been so helpful, and we’re grateful to support you with your vehicle insurance. Thanks again, Travis Trainor State Farm—McKinney TX "
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Karina Navarro

July 23, 2026

5  out of  5
rating by Karina Navarro
"The travis trainor state farm agency is hands down the best the staff there are amazing always very helpful! Now our agent Melena Mesta is the BEST always going above and beyond! Melena is so helpful always explaing what our plans include and finding ways to make our family feel safe. I honestly am so thankful I found this agency couldn't have found a better place to feel safe and have complete trust in."
We responded:
"Karina, thank you for the wonderful 5* review! We’re proud to have a team that’s always ready to help, and we’re especially happy that Melena Mesta has provided you with excellent support—explaining your plans clearly and finding ways to help your family feel safe. We appreciate you and value your trust in our agency. Thanks again from all of us at Travis Trainor State Farm, McKinney TX"